Privacy Policy
Effective January 1, 2026
D&L Hesperia Concrete and Masonry, hesperiaconcreteandmasonry.com, quotes@hesperiaconcreteandmasonry.com
Who this policy covers
This policy explains how D&L Hesperia Concrete and Masonry handles the information you share when you visit our website, fill out a form or call us. We're a masonry contractor in Hesperia, CA, and we collect only what we need to answer your questions, give you an estimate and do the work you hire us for.
It applies to this website, starting from our home page, and to the messages and calls that come to us through it. If you'd like to know more about who we are before you reach out, our About page covers that.
What information we collect
When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email address, the address of the job and a description of the work you have in mind, such as a cracked block wall or a chimney that needs repointing.
Our contact form runs on an outside form service, so the details you enter pass through that service before they reach us. That service handles your information under its own privacy terms.
When you call or email us, we keep a record of your contact details and what we talked about so we don't have to ask you the same questions twice.
When you browse the site, basic technical information may be collected automatically. This can include your browser type, the device you're using, the pages you visit, how long you stay and the website that sent you here. It helps us see which pages are useful and which ones need work.
Cookies and analytics
Cookies are small files your browser stores so a website can remember your visit. We may use them, along with analytics tools, to count visitors and see how people move through the site. We don't use them to build a profile of you.
You can block or delete cookies in your browser settings. The site will still work if you do, though some features, like a form that remembers what you've already typed, may not.
How we use your information
We use your information to reply to you, schedule an estimate, prepare a quote, do the job and follow up afterward. We also use it to keep records for billing, warranty questions and our taxes.
We may use the visit information described above to fix problems on the site and make our pages clearer.
We don't sell your personal information, and we don't share it with other companies for their own marketing. We share it only with services that help us run the business, like our form, email and phone providers, or when the law requires it.
How long we keep it
We keep your information for as long as we need it to answer you, finish your project and handle any follow-up on the work. Job records are usually kept longer than inquiries because we may need them for billing, tax records or a question about the work later on.
If you reached out and never hired us, we don't hold on to your details for any longer than we need to. When we no longer need information, we delete it or remove anything that identifies you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. Depending on where you live, including in California, the law may give you additional rights over your information, and we'll honor the requests that apply to you.
We may need to confirm who you are before we act on a request, so we don't hand your details to the wrong person. Some records may need to stay on file when the law requires us to keep them, and if that's the case we'll tell you.
If you'd rather we stop contacting you, just tell us and we'll stop.
How we protect your information
We limit who on our team can see your information to the people who need it to help you, and we use reputable services to store and send it.
No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through our form.
Children's privacy
Our site is meant for homeowners and property owners. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. When we do, we'll post the new version on this page, and it takes effect when it's posted.
How to raise a privacy question or concern
If you have a question about your information, want to make one of the requests above or think we've handled something wrong, call us at (760) 983-7937 or send us a message through our Contact page. We'll look into it and get back to you.